Legal

Terms of Service

Last updated: March 17, 2026

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Terms of Service for [PRODUCT NAME]

Company: [COMPANY NAME]

Website: [WEBSITE URL]

Country: Guatemala

1. Acceptance of Terms

By using [PRODUCT NAME], you agree to these Terms. If you use the Service on behalf of a company, you represent that you have authority to bind that company.

2. Description of Service

[PRODUCT NAME] is a B2B SaaS platform for managing visits, findings, corrective actions, comments, and evidence across organizational teams.

3. User Accounts

  • Users must provide accurate account information.
  • Customers are responsible for user provisioning and access management.
  • Credentials must be kept confidential and secure.

4. Acceptable Use

You may not use the Service to:

  • Violate law or third-party rights.
  • Upload malicious code or prohibited content.
  • Attempt unauthorized access, abuse, or service disruption.

5. Subscription and Billing

  • Plans are billed monthly unless agreed otherwise.
  • Billing is processed by external providers (e.g., Paddle).
  • Subscriptions auto-renew unless canceled before renewal.
  • Upgrades/downgrades may be prorated according to plan rules.

6. Cancellation and Termination

You may cancel at any time to stop future renewals. We may suspend or terminate access for non-payment, security risk, legal compliance reasons, or material breach of these Terms.

7. Intellectual Property

All rights, title, and interest in the Service, software, and related materials remain with [COMPANY NAME] and its licensors. Customer retains ownership of its Customer Data.

8. Limitation of Liability

To the maximum extent permitted by law, [COMPANY NAME] is not liable for indirect or consequential damages. Aggregate liability is limited to amounts paid for the Service in the twelve (12) months prior to the claim.

9. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis, without warranties of any kind to the extent permitted by law.

10. Governing Law

These Terms are governed by the laws of Guatemala. Venue and jurisdiction are the competent courts of [CITY], Guatemala, unless mandatory law provides otherwise.

11. Changes to Terms

We may modify these Terms at any time. Updated versions will be posted on [WEBSITE URL] with a revised “Last updated” date.

12. Contact Information

Legal: [LEGAL EMAIL]

Billing: [BILLING EMAIL]

Support: [SUPPORT EMAIL]